Return & Warranty Policy

Effective Date: Jully 1st 2025

Thank you for shopping at Game and Candy. We appreciate your business and want to make sure you’re fully informed about our return and warranty policy before making a purchase.

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All Sales Are Final

Please note that all sales are final. We do not offer returns, refunds, or exchanges on any products purchased through our website.

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Product Warranty

All the products we sell are brand new, unless specifically stated otherwise in the product description. We proudly carry only first-party products from leading manufacturers including Sony, Microsoft, and Nintendo.

All consoles, video games, and accessories are backed by a one-year manufacturer warranty. If you experience any defects, malfunctions, or performance issues, the claim must be submitted directly to the manufacturer.

We do not process warranty claims in-house but are happy to help you get in touch with the correct support channel if needed.

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Digital Content (Game Codes, Gift Cards, etc.)

All digital content sold on our website such as game codes, downloadable content (DLC), and gift cards—is subject to the following conditions:

• Digital items may have an expiration date, which will be stated in the product description when applicable.
• Once a digital code has expired or has been delivered, we are unable to provide a replacement, refund, or extension.
• Please ensure that you redeem digital codes promptly and on the correct platform/account.

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Questions or Support

If you have any questions about your order or need assistance with contacting a manufacturer, please reach out to us at:

Email: Support@gameandcandy.com
Phone : 818-231-3446
Website: www.gameandcandy.com